Mercure Hotel Düsseldorf Neuss | Hotel in Neuss

| 7.8 (517 Reviews) |  1 Bathroom
Erfttal Hotel | Mercure Hotel Düsseldorf Neuss

Hotel in Erfttal, Neuss

Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Housekeeping is available on request.
Mercure Hotel Düsseldorf Neuss offers 115 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Hydromassage showerhead
  • Eco-friendly toiletries
  • Private bathroom
  • Bathtub or shower
  • Towels
Bedroom
  • Heating
  • Blackout drapes/curtains
  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)
  • Phone
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Desk
  • Bulk dispenser for toiletries
  • Iron/ironing board (on request)
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
Breakfast
  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 18 per person
  • Coffee/tea in common area(s)
  • 1 bar
  • Room service available
  • 1 restaurant
  • Electric kettle
Parking
  • Electric car charging station on site
  • Street parking available
  • Covered self parking on site (EUR 6 per day; includes in/out privileges)
  • Limited onsite parking
  • Free offsite parking within 328 ft
Accessibility
  • Elevator
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
Activities
  • Hiking/biking trails
  • Shopping
Entertainment
  • Flat-screen TV
  • Satellite channels
General
  • Computer station
  • Meeting rooms - 6
  • Business center
  • Conference space (3789 square feet)
  • Banquet hall
  • Vending machine
  • Front-desk safe
  • Gift shop/newsstand
  • Free newspapers in lobby
  • Library
  • Elevator
  • Spanish
  • English
  • Italian
  • German
  • Dutch
  • French
  • No plastic drinking straws
  • Vegan dining options
  • Comprehensive food waste policy
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Reusable cups only
  • No plastic coffee stirrers
  • At least 80% of food locally-sourced
  • Designated smoking areas (fines apply)
  • At least 80% organic food
  • At least 80% lighting from LEDs
  • No plastic water bottles
  • Reusable tableware only
  • No plastic soda bottles
  • Vegetarian dining options
Guest Services
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Change of bedsheets (on request)
  • Tour/ticket assistance
  • Dry cleaning service
  • Laundry facilities
  • Change of towels (on request)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Garden

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 18 per person covered self parking fee: eur 6 per day (in/out privileges) pet deposit: eur 10 per night pet fee: eur 10 per pet, per day service animals are exempt from fees rollaway beds are available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of eur 10 per pet, per day, plus a deposit of eur 10 per night service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Adam
Oct 4, 2025 07:05:44 PM
Review Score:   10
Summary: Very enjoyable stay. Ideal 2 nights for our needs.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room, Multiple Beds
Room Size: 237 square feet m2
2 Double Bed and Twin Bed
Standard Double Room, Multiple Beds

General

Square feet - 237, Number of bedrooms - 1, Wardrobe or closet, Ping - 6.66, Pets not allowed, Extra bed count 1, Bed count minimum 2, Square meters - 22, Bed count maximum 2
Privilege, Room, 1 Double Bed
Room Size: 237 square feet m2
1 Double Bed
Privilege, Room, 1 Double Bed

General

Bathrobes, Square feet - 237, Slippers, Number of bedrooms - 1, Ping - 7, Wardrobe or closet, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22

FAQ's

Is this Mercure Hotel Düsseldorf Neuss pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Hotel Düsseldorf Neuss?

Check-in time for Mercure Hotel Düsseldorf Neuss starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Hotel Düsseldorf Neuss have a swimming pool?

No, this Mercure Hotel Düsseldorf Neuss does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hotel Düsseldorf Neuss?

Best-rates for the Mercure Hotel Düsseldorf Neuss starts from $76 per night with includes Fireplace/Heating, Internet, Parking, Accessibility, Guest Services, Entertainment, Kitchen, Wheelchair Accessible, Restaurant, Bar, Breakfast, Child Friendly, Laundry, Designated Smoking Area, Business Services, TV, Balcony/Terrace, Bedding/Linens, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Hotel Düsseldorf Neuss a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hotel Düsseldorf Neuss wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hotel Düsseldorf Neuss is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hotel Düsseldorf Neuss?

Based on the information reported by the owner or manager, the Mercure Hotel Düsseldorf Neuss indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hotel Düsseldorf Neuss?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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